Test Results
As a courtesy to our patients and to improve the speed and quality of our results process, our office uses ResultsCall™ to deliver your confidential test results. Once your results are reviewed, our system will notify you that your test results are available for retrieval. At that time you do not need to call our office to pick up the results of your tests; simply follow the instructions below to access your test results any time of the day or night.
TO ACCESS YOUR TEST RESULTS BY PHONE:
- Dial the ResultsCall™ toll-free access number: 877-269-8885.
- Enter your 5-13 digit PIN (this is the number that was created at the office or online while registering for the Patient Portal).
- When prompted for your four-digit date of birth, enter two digits for the month and two digits for the day (example: September 4th would be entered 0904).
- When prompted for your phone number, enter your 10 digit telephone number, which includes your area code. This should be the same number we used to notify you that your results are ready for retrieval.
- If you have tried to retrieve your test results before being notified by ResultsCall™ and the system does not recognize your PIN or other personal identifier numbers, this means your test results are not ready for retrieval. Please try calling a bit later.
TO ACCESS YOUR TEST RESULTS ONLINE:
To register:
- Click on “register here” on the Patient Portal welcome page.
- Enter your first name, last name, date of birth, and home/primary phone number, and proceed as directed.
- Create your own patient identification number (PIN).
To log in:
- Enter your 5-13 digit PIN (this is the number that was created for you at the office or you created online while registering for the Patient Portal).
- Enter your eight-digit date of birth, using two digits for the month, two digits for the day, and four digits for the year (example: September 4th, 1980 would be entered 09/04/1980).
- Enter your 10-digit telephone number, which includes your area code. This should be the same number we used to notify you that your results are ready for retrieval.
- Click the Log-in button.
Your test results will be available as a message on your Portal Welcome screen, as well as within the Lab Results section of My Profile: Health > Labs/Imaging.
If you encounter any problems with the system, please call our office at 480-505-3484 during regular office hours.